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Strategic Thinking · 8 min read

Content pillars: how to choose your editorial territories

A few content territories, each with a role in the customer journey, a tone and a metric: how to choose them and how to tell when the plan is lopsided.

Updated October 6, 2026 · MAPS editorial team
In brief

Content pillars are the few thematic territories a brand consistently produces content around. Each pillar has a theme, a role in the customer journey — get known, get considered, convince, retain —, a tone, a few typical formats and a success metric. They let you publish consistently without starting from scratch every week.

What defines a pillar

  • The territory — what it covers, and what it doesn’t.
  • The role in the funnel — awareness, consideration, conversion, word of mouth, loyalty.
  • The narrative angle — the brand’s point of view on that territory.
  • The tone — how it sounds, consistent with the brand voice.
  • Formats and prompts — concrete examples of content you could write tomorrow.
  • The metric — how you know the pillar is doing its job.

How to choose them

1. Start from the brand’s messages

Content pillars often descend from the pillars of the message house: that’s where you find what the brand wants to say; here you decide how to say it consistently.

2. Cross them with what the audience cares about

A territory is worth it if the brand has something to say and people are already talking about it. Social listening helps you see where the conversation is.

3. Give each pillar a role

A pillar meant to build awareness and one meant to drive purchase call for different content. Write it down explicitly.

4. Write concrete prompts

For each pillar, four or five content ideas with format and hook. If you can’t write them, the pillar is too abstract.

5. Check the balance

Look at the plan as a whole: is it all top of funnel? All conversion? Is anything nurturing the customers you already have? A lopsided plan leaves part of the journey uncovered.

An example. A chain of neighborhood gyms, “Forma Viva.” Pillars: training as a beginner (awareness: short videos of basic exercises), the people at the gym (consideration: member stories), free trial (conversion: hours and how to book), progress (loyalty: monthly challenges for members). The metric changes by pillar: views, saves, bookings, renewals.

The most common mistakes

  • Too many pillars. Beyond five or six, the plan fragments.
  • Pillars as recurring features. “Motivation Monday” is a format, not a territory.
  • All about the product. People follow a brand for what it knows too, not just for what it sells.
  • No metric. Without one metric per pillar, you can’t tell which one works.
  • A lopsided funnel. An awareness-only plan doesn’t sell; a conversion-only plan burns out.
How MAPS does it

In MAPS Content Pillars is one of the thirteen Strategic Flows in Pro Mode, in the Activate phase, alongside the Campaign Brief Skeleton. It works on what you select on the canvas or on a suggested scope, and returns the pillars with their role in the funnel, narrative angle, tone, content prompts and success metric, plus a read on the plan’s balance. The flows are chained: the pillars can start from a Message House already on the canvas. With “Promote to canvas” they land on the Strategic Flows page.

The Flow launcher: List or Map, the phases, the inputs needed

Frequently asked questions

How many content pillars should a brand have?

Usually three to five. Enough to cover the customer journey, few enough to be recognizable.

What’s the difference between a pillar and an editorial plan?

The pillar is the territory; the editorial plan is the calendar of content that fills it.

Do pillars apply to every channel?

The territories do; formats and tone adapt to the channel. A pillar can live as a video on a social network and as an article on the website.

How often should they be reviewed?

The territories stay stable for months; prompts and formats get updated based on what works.

Written by the MAPS editorial team with the help of AI, checked and reviewed by the team.

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