MAPS Intelligence

Social Listening

The market in its own voice. Even in Japanese.

MAPS listens to the category’s conversations in the market’s language, on the platforms that market actually uses. The example on this page is a men’s tailoring brand in Japan: the searches are in Japanese, the sources are Japanese, the analysis is in the language you work in.

271
conversations analyzed
39
searches run
4
platforms
日本語
search language
Social Listening: Japan, 271 mentions, search language Japanese
The market, the mentions, the search language, the date of the analysis.
The big picture

What the market thinks,
and where it says it.

Sentiment with its explanation, the sample platform by platform — in Japan, forums carry the most weight — and the points that matter, with their numbers.

Sentiment, sample by platform, Google Trends
The main insights
Fictional name for the project’s brand; the other brands mentioned are the ones in the conversations.
From themes to people

The real words,
in the language they were written in.

Each theme has its weight, its tone and the quotes behind it: the original text, the translation, the platform and the link to the source.

A theme with the original quote in Japanese and the translation
A post from a Japanese forum, with the translation alongside. Author anonymized.
One gesture

Select. Right-click.
Translate.

Any text, in any language: select it, right-click, and read it in the language you use MAPS in. The research stays in the market’s language; you read in yours.

The “Text actions” menu with Translate
1 · The menu, on the selected text.
The translation next to the Japanese text
2 · The translation, next to the text.
What people ask

People’s questions.
And the brands they name.

The questions that keep coming up in conversations, with how often they appear; the brands mentioned, with their sentiment.

Frequent questions in Japanese, with an explanation alongside
The brands mentioned, with their sentiment
Market Trends

What people search for on Google.
In Japanese, translated.

The most frequent searches, the rising ones, the seasonal patterns: every keyword in the market’s language, with the translation alongside, and a reading of what they mean.

What the mainstream searches for: the most frequent searches in Japanese, with translation
Fast-rising searches
Keywords with interest and seasonality
Influencer Insight

Who speaks to the category,
and whether they fit the brand.

Where people get their information, what the industry’s creators talk about and which topics are growing. Then, for the creator you’re interested in, verified data and a reasoned measure of how well they fit the brand.

The creators’ platforms
Emerging topics among creators
A creator’s Brand Fit card
Brand Fit: 30%, and why. Creator name is fictional.

A low score isn’t a “no”: the reasoning tells you what that creator can still be useful for.

The module’s chat

The Social Insights Expert.

A chat that knows the project’s conversations, sentiment, Google searches and creators. Start from the suggested questions, and choose what it reasons on: Social only, Social plus Competitive Intelligence, or all of Monitor.

The Social Insights Expert with the suggested questions
Fictional names.
In B2B

Industry Listening.
A different world, a different marketplace.

When the customer is a business, MAPS listens mainly to practitioners, professional forums and the trade press — and to the channels businesses actually use: LinkedIn, and also Instagram or other social networks when they’re part of how they communicate.

The example below is MAPS’s own project: the conversations about AI for marketing. The platforms are no longer TikTok and Facebook but Reddit, X, forums and news; and the talk is about integration, costs, return on investment.

Sentiment and sample by platform in a B2B project
A B2B theme with quotes from professionals
MAPS’s project: conversations among professionals, in each country’s language, translated into English where needed. Authors anonymized.

Listen to your market.
Whatever language it speaks.